As of week commencing 18.05.2020 we are changing how we see patients to start to see more patients as the lockdown is slowly phased out.  To do this, however, we need your support.

1.       All patients are still required to stay home if you have covid symptoms and NOT attend the surgery

2.       You are still required to ring before you attend and only attend if you really need to for reasons such as having a booked appointment

3.       You are still asked to use online services for ordering medication and nominate a pharmacy

4.       Please attend alone where possible or with 1 other family member, Carer or interpreter to minimise the footfall in the surgery

5.       Wear a face covering over your nose and mouth

6.       If you cannot adhere to the above you may be refused entry or asked to wait outside until your appointment time arrives

7.       You must wash your hands when entering and leaving the surgery for your own as well as our safety

See a GP by video with LIVI

This practice now offers a video GP service – LIVI – to all our patients.

To access the service, simply download LIVI from the App Store (iPhone) or Google Play (Android), and sign up.

You can get medical advice, prescriptions and referrals by video, with appointments available on the same day, even at weekends.

Get the LIVI app here: https://bit.ly/2ZGrkqy

FLU OUTBREAK

If you are experiencing the following symptoms – fever, headache, aching body, tired / exhausted, dry, chesty cough, sore throat, difficulty sleeping, loss of appetite, diarrhoea or stomach pain, nausea and being sick

DO NOT ENTER RECEPTION – CALL 01604 250250 FOR ADVICE

THIS PROCESS WILL REDUCE THE RISK OF SPREADING THE FLU VIRUS AT THE PRACTICE